case study
Revolutionizing Invoice Processing: How a major Oil Company, Saved $25 Million with Lean Strategy
Context
In a landscape of high-volume invoice processing, even a 1% boost in accuracy can yield staggering savings. This Oil company faced significant challenges, from high operational costs to the need for a global improvement initiative and streamlined operations.
Approach
Over five months, we adopted an agile approach, breaking down the project into 10-12 week sprints per market-category. Detailed analysis led to the development of AS-IS and TO-BE processes, offering a holistic view of business operations and vendor processes.
Benefits / Value Delivered
We implemented a lean and efficient program delivery framework, streamlining work streams for each business function and deploying delivery pods called towers. This approach drove a remarkable 5% accuracy improvement, resulting in savings of $25 million. Additionally, the initiative fostered stakeholder alignment across 42 countries and multiple business units.